FAQ

Is there a contract?
No.  We offer a month-to-month subscription service which you can cancel at any time.  If you cancel your subscription, the effect that ha...
Mon, 26 Jul, 2021 at 11:46 AM
Is there a discount if I pay annually?
No, not yet.  The sole plan we are offering is the Founder's Plan, and it is offered at 50% off as an introductory offer.
Mon, 26 Jul, 2021 at 11:49 AM
Do you have a money back guarantee?
No, but, yes.  We offer a 30-day trial account.  We also don't force you to sign a contract.  So, between those two, we don&#...
Mon, 26 Jul, 2021 at 11:55 AM
Is there a free trial?
Yes!  We offer a 30-day free trial.
Mon, 26 Jul, 2021 at 11:57 AM
What if I need more time for my trial?
We get it.  Sometimes life happens.  Create a support ticket on https://arbinon.freshdeksk.com to ask for a top-up on your trial.
Mon, 26 Jul, 2021 at 11:59 AM
What's involved with getting started?
There are two phases in getting going: Technical onboarding - this is where you get your invitation code, register for an account and start the technical ...
Mon, 26 Jul, 2021 at 12:06 PM
What marketplaces do you support?
We've build arbinon.com to support all Amazon marketplaces. However, we have only been working with clients that have access to the North American m...
Mon, 26 Jul, 2021 at 12:11 PM